Q.
Within what duration do I have to make the return request?
A.

The products can be returned under the following conditions.

  • Defective or damaged goods received.
  • Goods are not as per the specifications listed on hotdeliverybags.com
  • Wrong items received than the order placed.
  • Products covered as per the Manufacturing Defect warranty terms of the supplier
Q.
How long does it take the product to reach me?
A.

Our products are shipped from Mumbai and it takes us 3 -8 days to deliver goods to your doorstep.

Far East and Rural Areas may take Minimum 8 Days

Q.
How do I cancel an order?
A.
  • You can cancel an order, that has not yet been shipped, from “My Orders sections of our website. Or, you can send a request to support@hotdeliverybags.com or call our at +91- 8169 646 050. After order has been shipped, it cannot be cancelled and the return policy mentioned above is applicable .
  • On cancellation of the order, the full amount will be refunded to the account/card used for payment in 7 to 10 working days.
Q.
How can I buy the products in bulk?
A.
We agree! Our products are simply awesome and buying one is just not enough. You can place bulk orders by contacting us via Support@hotdeliverybags.com or just call us at +91-8169 646 050 (10 AM – 6 PM, Monday to Saturday).
Q.
I have received a damaged product, what should I do?
A.
In the event that you receive a damaged product, please initiate a return by reaching out to us on Support@hotdeliverybags.com and we will resolve the issue to your satisfaction.